natnet ticket response time - GoFuckYourself.com

BJ · 06-30-2007, 11:30 AM

less than 2 minutes

RobertD · 06-30-2007, 11:38 AM

It's always like that, 24/7

Lee · 06-30-2007, 11:42 AM

Since I got a server with them Ive been blown away by the speed of their responses.

darling2 · 06-30-2007, 11:43 AM

you must have caught them at a bad time. My tickets are usually replied to within a minute.

SteveLightspeed · 06-30-2007, 12:58 PM

Best in the biz!

tranza · 06-30-2007, 01:02 PM

That's just amazing...

WiredGuy · 06-30-2007, 01:35 PM

My longest response time was 9 minutes, typical is 2-3. Incredible. Never seen any other host come close in response time.
WG

viki · 06-30-2007, 04:13 PM

No matter what the issue is, big or small, there's almost always some sort of response by the 3 minute mark.

nnweb · 07-01-2007, 04:54 AM

NatNet is hands down the best host I have used.

2-3 minutes for me too.

The network smokes too.

SweetT · 07-01-2007, 02:16 PM

Aw, shucks guys.....just doing our job....nothing more.

Thanks for the kind words....I will make sure that the guys in Tech Support see your comments. It means a ton to them to hear that their hard work is being noticed.

--T

HunkyLuke · 07-01-2007, 02:26 PM

Awesome!!!

not a surprise, but still awesome

RawAlex · 07-01-2007, 02:31 PM

For all the time I was hosted with National Net (almost 6 years) I was always happy with the speed that tickets were addressed, as well as the reaction time to phone calls and questions. Without a doubt, Sweet-T and LBBV have put together a solid team that understands what customer service is.

JFK · 07-02-2007, 01:00 AM

This deserves a bump

Barefootsies · 10-31-2007, 04:05 PM

Quote:

Originally Posted by JFK

This deserves a bump

Indeed.

Rochard · 10-31-2007, 05:06 PM

Quote:

Originally Posted by BJ

less than 2 minutes

Last week I put in what I thought was a rather complicated ticket at National Net. I kid you an email sixty seconds later saying it was done.

Top notch!

HunkyLuke · 11-04-2007, 08:25 AM

I love this thread

ps - I can now offer you free processor upgrades on our single processor servers. Get a dual core 'core2duo' processor for the price of a p4/3.0. Contact me on [email protected] for more details and to get a quote for your hosting requirements.

dig420 · 11-04-2007, 08:34 AM

Professionals in a world of amateurs, no doubt.

06-30-2007, 11:30 AM	#1
BJ Confirmed User Join Date: Mar 2002 Location: asia Posts: 5,590	natnet ticket response time less than 2 minutes

06-30-2007, 11:38 AM	#2
RobertD Confirmed User Join Date: Feb 2001 Location: Bellingham, WA Posts: 1,149	It's always like that, 24/7 __________________ Sexy Latinas

06-30-2007, 12:58 PM	#5
SteveLightspeed Confirmed User Join Date: Jul 2001 Location: Lightspeedworld Posts: 7,940	Best in the biz! __________________ Abra-cadabra!

06-30-2007, 01:02 PM	#6
tranza ICQ: 197-556-237 Join Date: Jun 2003 Location: BRASIL !!! Posts: 57,559	That's just amazing... __________________ I'm just a newbie.

06-30-2007, 01:35 PM	#7
WiredGuy Pounding Googlebot Industry Role: Join Date: Aug 2002 Location: Canada Posts: 34,371	My longest response time was 9 minutes, typical is 2-3. Incredible. Never seen any other host come close in response time. WG __________________ I play with Google.

06-30-2007, 11:42 AM	#3
Lee Confirmed User Join Date: Aug 2002 Location: Kernow Posts: 2,977	Since I got a server with them Ive been blown away by the speed of their responses.

06-30-2007, 11:43 AM	#4
darling2 Confirmed User Join Date: Jul 2006 Posts: 345	you must have caught them at a bad time. My tickets are usually replied to within a minute.

06-30-2007, 04:13 PM	#8
viki Confirmed User Join Date: Jan 2005 Posts: 2,640	No matter what the issue is, big or small, there's almost always some sort of response by the 3 minute mark. __________________ viki [at] realsexcash [dot] com 228 263 454

07-01-2007, 04:54 AM	#9
nnweb Confirmed User Join Date: Apr 2004 Posts: 718	NatNet is hands down the best host I have used. 2-3 minutes for me too. The network smokes too.

07-01-2007, 02:16 PM	#10
SweetT Shank-A-Potamus Join Date: Jan 2002 Location: Atlanta, Georgia USA Posts: 1,756	Aw, shucks guys.....just doing our job....nothing more. Thanks for the kind words....I will make sure that the guys in Tech Support see your comments. It means a ton to them to hear that their hard work is being noticed. --T __________________

07-01-2007, 02:26 PM	#11
HunkyLuke Virgin by request ;) Industry Role: Join Date: Feb 2002 Posts: 1,925	Awesome!!! not a surprise, but still awesome

07-01-2007, 02:31 PM	#12
RawAlex So Fucking Banned Join Date: Oct 2003 Location: In a house. Posts: 9,465	For all the time I was hosted with National Net (almost 6 years) I was always happy with the speed that tickets were addressed, as well as the reaction time to phone calls and questions. Without a doubt, Sweet-T and LBBV have put together a solid team that understands what customer service is.

07-02-2007, 01:00 AM	#13
JFK FUBAR the ORIGINATOR Industry Role: Join Date: Jan 2002 Location: FUBARLAND Posts: 67,381	This deserves a bump __________________ Sig Spot Available –contact JFK @ FUBARWebmasters.com FUBAR Webmasters - The FUBAR Times - FUBAR Webmasters Mobile - FUBARTV.XXX For promo opps contact jfk at fubarwebmasters dot com

11-04-2007, 08:25 AM	#16
HunkyLuke Virgin by request ;) Industry Role: Join Date: Feb 2002 Posts: 1,925	I love this thread ps - I can now offer you free processor upgrades on our single processor servers. Get a dual core 'core2duo' processor for the price of a p4/3.0. Contact me on [email protected] for more details and to get a quote for your hosting requirements.

11-04-2007, 08:34 AM	#17
dig420 Confirmed User Industry Role: Join Date: May 2001 Posts: 9,240	Professionals in a world of amateurs, no doubt.