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Old 09-02-2004, 08:29 AM   #1
MarkIBill
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Message from iBill

SUMMARY
iBill?s Florida offices are now closed due to a hurricane warning advisory for our area.

Status
All automated systems are UP AND RUNNING ? this includes TRANSACTION PROCESSING, www.iBillCS.com, CMI, www.iBill.com, Merchant Info website, Direct Integration and B2B.

Hurricane Warning
Our Call Center and Sales Offices are now closed due to the hurricane warning advisory for our area.

iBill is preparing for Hurricane Frances, which is expected to make landfall in our area this weekend. We Floridians are accustomed to tropical weather and our facilities are equipped to handle storms such as Frances.

In the event of a power failure, transaction processing will continue as our entire data center is backed up with an onsite high capacity diesel generator. It is important to note that we may experience network outages if Internet Service Providers and Telephone facilities are affected.

In the event that we experience a network outage or lose local continuity, we utilize an out of state data center as a secondary hot site for transaction processing and data backup.

We are taking all the necessary precautions to ensure business continuity and we will be operating with minimal staff at our Florida facility beginning Thursday, 09.02.04, so that our staff may address their personal concerns.

As time progresses, we will make every effort to keep you advised and to resume any delayed activities as soon as possible.

We appreciate your patience and your business!

Mark
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Old 09-02-2004, 08:32 AM   #3
Spunky
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Good luck...run to the hills
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Old 09-02-2004, 08:33 AM   #4
MarkIBill
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Quote:
Originally posted by spunky1
Good luck...run to the hills
Biggest hill in S. Florida is the trash dump.
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Old 09-02-2004, 08:35 AM   #5
iv@n
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thanks for info and good luck
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Old 09-02-2004, 08:36 AM   #6
Corleone
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good luck
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Old 09-02-2004, 09:19 AM   #7
ArikaAmes
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Good Luck with everything guys!!!
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Old 09-02-2004, 09:23 AM   #8
Johny Traffic
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good luck guys
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Old 09-02-2004, 09:25 AM   #9
Jer
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Good luck!
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Old 09-02-2004, 09:26 AM   #10
johnbosh
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gluck
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Old 09-02-2004, 09:27 AM   #11
Sexy Rex
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Good luck Mark, Kristi and all the crew.
This is an official support message from Paris, France to you guys, I hope it'll help ;)
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Old 09-02-2004, 09:36 AM   #12
ezey
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hope it will pass without great damage. good luck!
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Old 09-02-2004, 10:21 AM   #13
arachnO
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good luck! just keep our billing up
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Old 09-02-2004, 10:23 AM   #14
Sosa
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good luck and thanks for the update
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Old 09-02-2004, 10:31 AM   #15
jigg
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Quote:
Originally posted by MarkIBill
Biggest hill in S. Florida is the trash dump.

Mount Trashmore
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......
eight,eight,two,eight,eight,four,two
......
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Old 09-02-2004, 07:57 PM   #16
MarkIBill
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Thanks for all of the support. It is 11pm and I just finished putting up my storm shutters. That sucked!
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Old 09-02-2004, 08:10 PM   #17
tony286
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Good luck be safe and thank you ibill for keeping us posted on whats happening.
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